We start the 2020 season
Today July 2nd, two months behind the original date, we open our doors.
Since the beginning of the confinement, the whole team has work tirelessly to open as soon as possible with the maximum guarantees. As you know we have had to make many changes to adapt to this new era.
The first change we made was to adapt our cancellation policy. We have made it more flexible, extending free cancellation up to 24 hours and guaranteeing the return of all deposits.
We have also worked very hard to adapt the new security protocols, which have been changing almost day by day. All of these changes have been made to protect your safety and of our employees. The confinement has been an unprecedented situation in our lives. Now it is in our hands to comply with the safety measures established in ensuring that such a situation never occurs again. If you don’t know yet these measures we have taken, we invite you click on this link: https://www.royalsonbou.com/en/liabilities/covid-19
From the start of this crisis, I had the purpose of opening the doors as soon as possible.
The goal of opening was based on two premises:
- On the one hand, a part of you have not forgotten us and it was our goal to continue offering you a fantastic family holiday. For all your messages of support received during these months, we had to make the effort, to be able to welcome you with the maximum guarantees. It is true that it will not be a vacation as in previous years, they will be different, but that is something new and we will have to get used to it.
- Also, we have always believed in our commitment to the society from which we are nourished as a company. We thought it was a right time to give back to society what society has given us year after year and make an effort to reopen the hotel. Opening the hotel helps to the economic recovery of the island since we also start up other companies.
We are confident that we will be able to fulfill your expectations for such an uncertain summer and I hope to see you very soon in Menorca.
With best wishes,