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Privacy and data protection
We will store your information as long as it is stipulated by the law or until it has fulfilled the objectives by which has been collected.
We may gather different kinds of information when we detect that you wish to make a request for a product on the Web.
We gather, store and treat your data in order to be able to offer you our services and process your purchases on the Web and any possible future claims.
We will use the provided information to process your requests and offer you the desired services through the website; send you information (including information relating to our products and services) provided that you indicate that you wish to be contacted by email, and offer you information regarding other products or services. If you prefer not to receive our marketing communications, let us know.
We may give your name and address to a third party in order to deliver our products (e.g. our courier or dealer).
We will not share your personal information with third parties located outside the European Economic Community.
Third parties and links
What is a cookie?
A cookie is a small data file that is stored by a website on a user's computer.
Web pages do not have memory. An user going from one website to another is not recognized as the same user. Cookies enable the website to recognize the user's browser. Therefore, cookies are generally used to remember the options that the user has chosen (for example, remember the language used) or to recognize those users who frequent the website.
Do all cookies have the same function?
No, there are different types of cookies, and they are used for different purposes. The cookies can be distinguished by function, duration and who stored them.
Royalsonbou.com offers its users an advanced and easy to use web page that it automatically adapts to your needs and desires. To achieve this, our website uses 3 types of cookies:
- Technical cookies We use technical cookies to display our website, make it work properly, create your user account, start your session and manage your orders or bookings. These technical cookies are required for our website to work properly.
- Performance cookies We also use performance cookies to remember your preferences and help you to use our website efficiently and effectively like remembering your language. These performance cookies are not essential for our web function, but they add features to enhance the user experience.
- Functionality cookies We use functionality cookies to understand how users use our website, to detect what works and what does not, optimize and improve the web site and to make sure that our users still consider our website interesting and relevant. The information we collect includes the visited web pages, referring/exit pages, platform type, date/time data and information such as the number of (mouse) clicks on a given page, movements of the mouse, displacement and (search) words that you use and the text that you write when you use our websites. This information is anonymous, since we only need it for statistical purposes.
How long are cookies from royalsonbou.com enabled?
Royalsonbou.com uses several cookies with a variable life. The maximum lifetime that we establish in some of them is 2 years (Google Analytics). You can delete all cookies in your browser at any time.
How can I recognize the royalsonbou.com cookies?
You can find the royalsonbou.com cookies in your browser settings. These are the cookies that we use:
|CATEGORY||NAME||OBJECTIVE||COOKIE DURATION *|
|Strictly necessary cookies (First-party cookies)|
|These cookies are strictly necessary and allow the user to browse the website and use all its features.|
Up to the date of entry indicated on the browser
|Performance and analysis cookies (Third-party cookies)|
|These cookies are used for analysis, research and statistics in order to improve the website experience. Through the use of these cookies we can display more relevant information to users.|
Some Tripadvisor cookies
Since session up to 10 years
|Some HolidayCheck cookies||Since session up to 4 months|
* The duration is the period of time during which the cookie remains on your computerDoes royalsonbou.com use third-party cookies?
Who does have access to the cookies information from royalsonbou.com?
Only royalsonbou.com and Google have access to the cookies information from royalsonbou.com.
Does royalsonbou.com monitors my online behavior?
No. We do not follow your behavior outside the website royalsonbou.com.
How can I manage my cookies?
If you go to your browser settings (eg. Internet Explorer, Safari, Firefox, Chrome) you can configure which cookies do you want to accept or reject. Depending on your browser, the cookies configuration will be in one place or another. You will be able to find it if you use your browser's ' help' function.
Keep in mind that if you do not accept certain cookies, you can't use some of our website features. You must also take into account that using the opt out option doesn't mean that you will stop receiving online advertising or participate in market analysis. It means that the network in which you do not want to participate will not send you more ads that match your preferences and forms of use.
If you need more information about how to delete them from your browser please visitwww.allaboutcookies.org.
We implement technical and sufficient security measures to prevent unauthorized or unlawful access, accidental loss, destruction or damage of your information. In the process of gathering information through the website, we collect your personal data from a secure server. On our servers, we use encryption procedures with SSL protocol. Despite we cannot assure you a 100% security, the decryption of your personal data becomes difficult for hackers. We have physical, electronic and procedural guarantees concerning the gathering, storage and disclosure of your information. Our security procedures involve the timely application of identity tests prior to the disclosure of personal information. You are responsible for your password and your computer protection against unauthorized access.