Guarantees

Of the online booking of the apartments in Son Bou

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Online apartment booking system in our 4 star hotel

Making a booking through the web page www.royalsonbou.com involves the express acceptance on the part of the customer of each and every general condition, which is considered an integral part of the booking in accordance with the specific legislation in force.

Bookings and refunds

When a booking is made, it is done by making a secure credit card payment of a deposit, whose amount is indicated on the corresponding payment page. A booking is not considered firm until this deposit has been paid. The rest of the payment must be made at the beginning of the provision of the service, otherwise the booking is considered to be cancelled according to the conditions detailed in the cancellation section. Customers will receive details of their bookings by e-mail, together with an identification number (reference), all associated information, the conditions and refund policy.

The transaction will be carried out in euros, no matter what the origin of the customer or the establishment selected.

Customer's responsibilities

On making the booking, the customer is fully and exclusively responsible for the accuracy of all the information that has to be given. If it proves to be incorrect, this could lead to the cancellation of the booking.

Cancellations

Customers may cancel the services requested or contracted at any time, with the right to the return of any amount they might have paid as an advance deposit, but they will have to compensate the tourist establishment they have booked under the conditions described below:

  • Up to 7 days before arrival: 100% refund of deposit.
  • Between 7 days and no-show: Loss of the pre-payment
  • Anticipated departure: 50% of the remaining days until booked departure
  • The deposit will be refunded by transfer and we will charge you € 5,00 for the handling costs.
  • You can manage your booking cancellation going to the page Cancel my Booking

Responsibility for the apartment booking system www.royalsonbou.com

The booking system is the responsibility of Promoturist S.A.U. (A-07256100), registered in the Menorcan Chamber of Commerce, in volume 106, page 134, IM-4820, registration 2 and with headquarters at Playa Son Bou s/n - P.O. Box 11, Postcode 07703 ALAIOR (Menorca), Balearic Islands, Spain Tel: (0034) 971 37 23 58, Fax: (0034) 971 37 82 81, e-Mail: info@royalsonbou.com Web: http://www.royalsonbou.com

Responsibility of the flight reservation system through www.royalsonbou.com

The flight booking system is the responsibility of Viatges Magon S.A., with financial identification number A-07316888, registered in the Registry of the Balearic Islands, Folio 187, Volume 837, Sheet PM1511, entry 1 and headquarters at Avda. Josep A. Clavé, 28 – 0770 2 Maó (Menorca), Balearic Islands, Spain Tel: (0034) 971 35 17 00, e-Mail: ventas@viatgesmagon.com, Web: www.viatgesmagon.com.

You can consult the legal conditions and guarantees here.

Responsibility of the reservation system of transfers through www.royalsonbou.com

The transfer booking system is the responsibility of Shuttle Spain operated by Yabadu Travel SL., with financial identification number B57532103 and headquarters at Calle Bajolí 7, C.P. 07714 Mahón (Menorca), Balearic Islands, Spain Tel: (0034) 971 36 99 92, e-Mail: reservas@shuttlespain.es. Web: www.ShuttleSpain.es.

You can consult the legal conditions and guarantees here.

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